The Wellow - frequently asked questions

The Wellow is not a med spa, and it’s not a traditional clinic. We’ve created a new category of care that blends the precision of medical care with the warmth of a restorative environment. Every detail—from the treatments to the space itself—is designed to help you feel supported, comfortable, and confident.

That’s what we’re here for. Every journey at The Wellow starts with a personalized consultation. Think of it as a conversation, not a sales pitch. We’ll talk through your goals, your lifestyle, and your concerns, then create a plan that feels right for you.

Yes. For clients who want ongoing care and consistent support, we offer membership options that provide concierge-level benefits, preferred pricing, and priority scheduling. Our memberships are designed to make your care simple, seamless, and ongoing—like having a lifelong partner in your health and confidence. Come into The Wellow to discuss the membership options.

Lasers can sound intimidating, but they’re safe and effective tools we use to help your skin look and feel its best. Ablative lasers gently resurface the skin to address deeper concerns like wrinkles, scars, and significant texture changes. Non-ablative lasers target beneath the surface without removing skin, making them great for improving tone, reducing pigmentation, and boosting collagen with little to no downtime. We currently specialize in non-ablative treatments at The Wellow, and can offer other services (such as triLift or surgical procedures) to target deeper texture changes. During your consultation, we’ll guide you to the option that fits your goals and lifestyle.

Absolutely, we offer treatments for everyone. The Wellow is designed for people who value feeling confident and cared for. Treatments are tailored to your unique goals, skin, and preferences—no one-size-fits-all approach here.

You don’t have to figure it out alone. Our expert team listens first, then guides you with recommendations based on your goals, skin, and lifestyle. We’ll make sure you feel comfortable with your options and confident in your care plan.

Yes. Services at The Wellow are performed by licensed professionals using FDA-approved technologies, where appropriate, and medical-grade products. We combine medical integrity with a supportive environment so your experience is both safe and restorative.

From the moment you walk in, you’ll feel the difference. The Wellow is warm, welcoming, and serene. Your first visit includes a detailed consultation where we’ll learn about your goals and outline a clear plan together. You’ll leave not only with next steps, but with the confidence of knowing you have a partner in your care.

It depends on the treatment, but many can be completed in under an hour—perfect for fitting into your day. During your consultation, we’ll walk you through timing, downtime, and what to expect so there are no surprises.